Loading... Please wait...

Terms & Conditions

Welcome to the Jessica terms and conditions page.  We advise you to read through this document completely before placing your order.  Please note that by using this website and/or placing an order, you agree to be bound by the terms and conditions below.  Please read our Privacy Policy on how we handle your personal information.
Before placing an order, if you have any queries relating to these terms and conditions, please get in touch with us.
We may change these terms without prior notice.  Changes will apply to any subsequent orders received.  Once your order has been confirmed, we will not be able to make any changes.

DELIVERY INFORMATION 
It is the intention of Jessica to fulfill all confirmed customer orders within 1 – 3 days dependent upon the location within the country.
International deliveries will be carried through TNT and Fedex.  Tracking of confirmed international orders by customers will be done through the tracking systems of TNT and Fedex. Please note that designated courier service will make only one attempt at delivery. In the event of failure to deliver, the courier service will indicate a collection point address from where you could conveniently pick up your purchases.    

PRICE AND PAYMENT OPTIONS

We will accept all Visa and Master credit card payments for your purchases.
Please note that customers outside Sri Lanka will be liable for customs charges, import duties etc that maybe imposed. 
All final payment transactions will be through Sri Lankan Rupees (LKR) currency.
Customers can pay in Sri Lankan Rupees, US Dollars or Indian Rupees, depending on their currency.

CREDIT CARD VALIDATION
All Visa, Master credit and debit cardholders are subject to validation and authorization checks by the card issuer.  If the issuer of your payment card refuses to, or does not for any reason, authorize the payment, you will be notified immediately at the check-out stage.
In assessing your purchase request, we may use your information for the prevention and detection of fraud.  Your information will remain secure at all times if disclosed.   If you believe your particular details are inaccurate, you may amend these details and inform us.

VERIFIED BY VISA AND MASTERCARD SECURE CODE – MAKING ONLINE SHOPPING SAFE

Jessica.lk is working together with Visa and MasterCard to offer you a safer and trouble free shopping experience when using your credit card online.

PAYMENT SECURITY
Your payments are processed entirely on the Secure Payment Sites operated by The Hongkong and Shanghai Banking Corporation Limited (HSBC) for all Master and Visa card payments.
Your card details are not received or stored by Jessica.lk in any form whatsoever, and when you place an order as part of the checkout process, you are automatically taken to the HSBC Secure Payment facility for Master and Visa card payments.  Your credit card information will be securely transmitted to HSBC for transaction authorization using SSL 128-bit encryption.  All payments are denominated in Sri Lankan Rupees (LKR). SSL, security internet protocol known as Secure Socket Layer, uses connection-oriented end-to-end encryption to provide data confidentiality service and data integrity service for application layer traffic between your web browser and the secured HSBC payment gateway servers.  It provides data encryption, server and client authentication and message integrity between the client and the web server.

ORDER CANCELLATION 
Please note: Once the order has been placed, Jessica.lk will NOT accept any cancellations.

EXCHANGE POLICY
Please note that goods once delivered shall not be taken back. Online purchases made within Sri Lanka can be exchanged within 7 days of the purchase at the DSI Exclusive Stores. Online purchases cannot be exchanged at any other location. International purchases can be exchanged within 30 days of the purchase.


Newly In